Overview

The Ternary MSP dashboard provides MSP administrators and account owners with unified summaries across multiple or all (depending on individual user views) child tenants managed within Ternary. The dashboard is broken up into 5 tabs.

Reporting - Providing cloud spend across child tenants.
Alerts - Summarizing recent anomaly and threshold alerts across child tenants
Savings - Providing a summary of potential usage/rightsizing and rate/commitment savings opportunities across all tenants.
Clouds - Providing recent communication health status across all configured tenants and clouds
Users - Detailing individual user access statistics and information across configured tenants.

Reporting

The Ternary MSP Dashboard Reporting tab provides both tabular and graphical versions of cloud cost breakdown by tenant. Like with other areas of Ternary, clicking a grouping with the legend of the chart will remove it from the display enabling users to focus in on other groups.

If the chart does not render for you, try selecting a different granularity (e.g. change from weekly to daily).

Alerts

The Ternary MSP Dashboard Alerts tab provides a sortable tabular list and a graphical grouping by tenant of recent anomalies and alerts. The alerts list in the table is sortable by timestamp or by the size of the variance enabling account owners to more easily focus on alerts either by severity or those occurring most recently.

Clicking on the hyperlinked tenant name in the left column of the table navigates users directly to the specific alerts with the child tenant environment. From within the child tenant clicking the back arrow on the browser returns the user to the Dashboard Alerts tab.

Savings

The Ternary MSP Dashboard Savings Tab presents users with an overview of usage and rate optimization savings opportunities across all tenants broken down by tenant, service and savings instrument type. Selecting/clicking a table column header resorts the data enabling users to more easily focus on a particular tenant, service or those opportunities with the greatest potential savings.

Clicking on the hyperlinked tenant name in the left column of the table navigates users directly to the specific savings opportunities with the child tenant environment. From within the child tenant clicking the back arrow on the browser returns the user to the Dashboard Savings tab.

Clouds

The Clouds Tab of the Ternary MSP Dashboard presents the communication and reporting status of all configured clouds across all tenants in your environment including parent and child tenants listed by tenant name, cloud name, last reporting update and status. Hovering over the status icon for an individual cloud revals a tool tip detailing additional status information. As will other tables across Ternary, the cloud status table can be resorted ( by selecting/clicking any of the header values) and filtered to focus on what is most important to you.

If you have the required permission, clicking on the hyperlinked tenant name in the left column of the table navigates users directly to the specific tenants cloud configuration pane. If you do not have the required permission, you will be presented with a warning and the ability to request access by clicking “Continue”. Clicking continue will generate a log entry and enable future access.

From within the child tenant cloud configuration page clicking the back arrow on the browser returns the user to the Dashboard Clouds tab.

Users

The Users Tab of the Ternary MSP dashboard provides a unified view of user activity for the parent and child tenants. The upper table provides detailed information regarding individual user login frequency and duration. The lower table denotes individual user tenant access. As with other areas of Ternary, tables can be sorted, by clicking on the header at the top of any column or filtered using the search window at the upper right of each table.