API

Create Jira integration

post
https://core-api.ternary.app/api/integrations/jira

Create a Jira integration for cases explicitly created with Jira linking enabled. Configure the site, project, credentials, and optional workflow transition. For Jira Service Management set kind to JSM_REQUEST, with serviceDeskID, requestTypeID, and optional requestFieldValues; the service desk must belong to the project. Invalid targets return 400 with an INVALID_JSM_* reason. Direct API creation validates and saves configuration but does not register the webhook used for Jira-to-Ternary status synchronization; browser OAuth setup owns that registration.

See Jira Integration for setup guidance.

Body Params
string
enum
Defaults to JIRA_ISSUE

Target type. Omit it, or send JIRA_ISSUE, to create Jira issues.

Allowed:
string
required
length ≥ 1

Jira issue type ID

string
required
length ≥ 1

Project ID

string
required
length ≥ 1

A unique identifier for an organization

string
required
length ≥ 1

Account ID

string
required
length ≥ 1

Jira API token

string
required

Jira email address

uuid
required
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

Jira instance ID

uri
required

Base URL of the Jira Cloud site (e.g. https://yoursite.atlassian.net)

string
length ≥ 1

Jira transition ID

Responses

Updated 7 months ago

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Updated 7 months ago

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