Update case

Update an existing case. Only the fields included in the request body are modified; omitted fields remain unchanged.

Common updates include changing the status, updating assignees or followers, modifying the description, or linking to an external issue.

Case name and description must be nonempty and cannot contain HTML. Invalid input returns 400. This validation is distinct from comment text.

A supplied assigneeIDs or followerIDs array replaces the complete list; [] clears it and omission retains it. Set externalIssueID to null to unlink the external issue; omission retains the link.

The same complete-replacement, empty-array clearing, and omission-retention rules apply to mutedIDs.

Path Params
uuid
required
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

Unique case ID

Body Params
string
length ≥ 1

Case name

string
length ≥ 1

Case description

string | null

Case external ID

string
enum

Case status

Allowed:
string
enum

Case type

Allowed:
assigneeIDs
array of strings

Case assignee IDs

assigneeIDs
followerIDs
array of strings

Case follower IDs

followerIDs
mutedIDs
array of strings
mutedIDs
Responses

Language
Credentials
Bearer
JWT
URL
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Response
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application/json